DESIGN IS A CONVERSATION

I AM A USER EXPERIENCE DESIGNER.

Design is a conversation: a dialogue between designers, users, stakeholders, and the contextual ecology that exists between these things in concert. The language we speak may differ from person to person, but above all, it’s imperative we listen.

I’ve always been conscious of the impact that my creations have on others. I make timely, socially responsible interactions which grow and thrive on their users’ input and are able to adapt to their evolving depth of need.

So let’s talk.

Process

Design is non-linear; it is an ever-changing and adaptive process. I employ a wide variety of methodologies and approaches when I design, and this represents a broad overview.

 

Research

Great design starts with great research.

From exemplar review to contextual inquiry, my research methodologies focus on asking the right questions to answer from the outset.

 

Synthesis & Insight

Insights are catalysts for design concepts.

I excel at distilling large volumes of research quickly down into the stuff that matters, and using those insights to light the spark that drives my work.

Iteration

Anything worth doing is worth improving.

Constant communication and feedback is vital to successful design: from users, coworkers and stakeholders. I strive to always listen and improve.

Reflection

Know thy process.

At its most elemental, Design is about making judgments. Reflecting on the process as a whole after a project ensures that I get the design right, and the right design.

 

Portfolio

Résumé

 

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EXPERIENCE

Radius

User Experience Designer/Researcher | July 2014 – Present

Develop interaction flows and information architecture maps to communicate UX decisions to engineering team

Perform competitive research and analysis to assist with product roadmap planning and feature parity

Collaboratively sketch, prototype, and iterate new features and interactions with members of UX team

Process Experience Architecture Group

User Experience Designer | June 2013 – July 2014

Conducted exemplar research and user feedback analysis on core Indiana University systems and services, including class planning and scheduling

Designed wireframes and mockups to present to development team for implementation

Co-presented workshop on information architecture and card sorting methods for Indiana Statewide IT Conference

Cultural Research in Technology (CRIT) Group

Research Intern | May 2013 – August 2013

Prototyped and fabricated three critical designs for eventual deployment into the field as part of grant work for the Intel Science and Technology Center for Social Computing

Outlined and drafted deployment plan for six month research study, including documentation, subject recruitment and data collection protocols

Developed preliminary concepts and iterations for a future research study

Glerb

Interaction Design Intern | October 2012 – December 2012

Researched navigation paradigms for educational startup currently in beta release

University Information Technology Services (UITS)

Analyst | August 2012 – April 2013
Support essential technical services via phone, chat, and in person for eight Indiana University and 14 Ivy Tech campuses statewide

U.S. Attorney’s Office for the District of Columbia

Legal Assistant | March 2010 – March 2012
Drafted and filed essential legal documents for district and federal cases for the Fraud and Public Corruption Section

Organized Microelectronics Working Group to connect law enforcement, industry leaders, and government prosecutors to combat counterfeit semiconductors

Designed and implemented new office-wide application (FedSIMS) for generating federal grand jury and trial subpoenas, reducing production time from 30 minutes to three minutes

Greenburg Quinlan Rosner Research

Research Intern | January 2010 – March 2010
Conducted media research for distribution to analysts developing polling questions

Monitored and reviewed phone bank polls in real time for quality assurance purposes

U.S. House of Representatives

Legislative Intern | October 2009 – January 2010
Updated and maintained database for Representative’s homepage using iConstituent software prior to official launch

Fielded constituent calls during height of healthcare debate

Wisconsin Student Public Interest Research Group

Project Coordinator | September 2007 – May 2009
Registered over 5,000 students on University of Wisconsin campus to vote through phone calls and in person for 2008 General Election

Collaborated with University of Wisconsin faculty and staff to promote open-source learning tools in the classroom for Open Textbooks Project

EDUCATION

Indiana University – School of Informatics and Computing

Expected May 2014 | Bloomington, IN

Master of Science – Human-Computer Interaction Design

University of Wisconsin – Madison

August 2005 – May 2009 | Madison, WI

Bachelor of Arts – Political Science, Certificate in Global Culture

Interested in hearing more about my work?

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