Great design starts with great research.
From exemplar review to contextual inquiry, my research methodologies focus on asking the right questions to answer from the outset.
Insights are catalysts for design concepts.
I excel at distilling large volumes of research quickly down into the stuff that matters, and using those insights to light the spark that drives my work.
Anything worth doing is worth improving.
Constant communication and feedback is vital to successful design: from users, coworkers and stakeholders. I strive to always listen and improve.
Know thy process.
At its most elemental, Design is about making judgments. Reflecting on the process as a whole after a project ensures that I get the design right, and the right design.
User Experience Designer/Researcher | July 2014 – Present
Develop interaction flows and information architecture maps to communicate UX decisions to engineering team
Perform competitive research and analysis to assist with product roadmap planning and feature parity
Collaboratively sketch, prototype, and iterate new features and interactions with members of UX team
User Experience Designer | June 2013 – July 2014
Conducted exemplar research and user feedback analysis on core Indiana University systems and services, including class planning and scheduling
Designed wireframes and mockups to present to development team for implementation
Co-presented workshop on information architecture and card sorting methods for Indiana Statewide IT Conference
Research Intern | May 2013 – August 2013
Prototyped and fabricated three critical designs for eventual deployment into the field as part of grant work for the Intel Science and Technology Center for Social Computing
Outlined and drafted deployment plan for six month research study, including documentation, subject recruitment and data collection protocols
Developed preliminary concepts and iterations for a future research study
Interaction Design Intern | October 2012 – December 2012
Researched navigation paradigms for educational startup currently in beta release
Analyst | August 2012 – April 2013
Support essential technical services via phone, chat, and in person for eight Indiana University and 14 Ivy Tech campuses statewide
Legal Assistant | March 2010 – March 2012
Drafted and filed essential legal documents for district and federal cases for the Fraud and Public Corruption Section
Organized Microelectronics Working Group to connect law enforcement, industry leaders, and government prosecutors to combat counterfeit semiconductors
Designed and implemented new office-wide application (FedSIMS) for generating federal grand jury and trial subpoenas, reducing production time from 30 minutes to three minutes
Research Intern | January 2010 – March 2010
Conducted media research for distribution to analysts developing polling questions
Monitored and reviewed phone bank polls in real time for quality assurance purposes
Legislative Intern | October 2009 – January 2010
Updated and maintained database for Representative’s homepage using iConstituent software prior to official launch
Fielded constituent calls during height of healthcare debate
Project Coordinator | September 2007 – May 2009
Registered over 5,000 students on University of Wisconsin campus to vote through phone calls and in person for 2008 General Election
Collaborated with University of Wisconsin faculty and staff to promote open-source learning tools in the classroom for Open Textbooks Project
Expected May 2014 | Bloomington, IN
Master of Science – Human-Computer Interaction Design
August 2005 – May 2009 | Madison, WI
Bachelor of Arts – Political Science, Certificate in Global Culture